Case Studies

• A benefits executive was viewed as being abrasive, cold, and poor in “people skills.” After coaching,  he has been consistently warm yet authoritative, happier, and dramatically better at “reading” people, giving instructions, and leading collaboration with peers.
• An Asian-born investment analyst who spoke rarely and softly and with mispronunciations that made his speech difficult to understand is now 100% clear, projects his voice, and skillfully shares his opinions in conference calls and meetings. He is now eligible for promotion.
• An information technology officer who was excessively talkative and considered lacking in ability to think and speak strategically learned to deliberate before speaking, listen for implied meanings, and stay at strategic levels in both thinking and speaking.
• Coached a vice president whose rambling and vague speaking style made him confusing to listen to, and gave him the practice and strategies to come across as a professional, clear, and intellectual peer at top levels.
• Scientists from a major pharmaceutical company who were timid presenters learned tools and practiced presentations so that they spoke to-the-point, were more persuasive, and engaged their listeners throughout their presentations.
• Improved the writing skill of a senior executive whose culture led him to write so tersely that he was unclear and even offended others; he has now become CEO of that same, top 100 large corporation
• Dramatically improved the speech clarity, grammar, and presentation abilities of a Chinese national analytical chemist whose unclear speech, errors in grammar, high speed of speaking, monotone, and inverted way of describing complex technical information originally made him extremely difficult to understand, especially for international telecommunications
• Coached a boyish-looking senior vice president how to be authoritative, yet be genuine and retain his natural style and likeability, resulting in dramatic improvement in how he led his large organization to success
• Developed a Korean high potential individual’s abilities to create well-founded and perceptively clearer messages and discourse with top executives
• Helped a CEO whose speech patterns made her sound less intelligent than she was to use classical diction, pauses, emphasis, and wording that added “weight” to her messages
• Gave an Indian researcher who seemed to be underestimated the insight he needed to adapt his recommendations to American and European leaders’ preferences in his reports and contributions in meetings
• Gave a technical expert at a highly technical company the language, nonverbal communication, and speaking techniques he needed to be viewed as more than an expert but as a leader as well
• Quickly taught a vice president from a blue collar background how to have the executive presence he needed to be heard without distraction by the senior officers of his company, and the result was that top executives embraced two of his key recommendations, resulting in business success in an industry hard hit by the downturn in the economy
• Taught a CIO how to clearly and persuasively express to stock analysts very complex technical information and answer questions
• Helped an aggressive director to communicate with deference to his colleagues and top managers in email when answering their questions and requests about potential business acquisitions